What our customers are saying...

Kimberly-Clark Professional Case Study



“We have a behavior here at Kimberly-Clark Professional called ‘win consistently’ and I believe this training has empowered us to do that.”

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"While Shaw Contract has previously utilized video’s and virtual meetings for informative and training purposes, I have recognized the necessity to expand this into our everyday account level sales efforts. The training on how to conduct virtual meetings, the methodology for selling virtual that Marisa and Stacia presented were "lightbulb moments" for me and my team all throughout the week. The Virtual Selling Webinar Series has been a game-changer for us and was very relevant for my sales team and I. The use of these new skills have significantly improved the interactions that my Account Managers are now having in our new selling environment. What Methods in Motion presented fits hand in hand with our initial empathetic approach and the transition we have now made to a proactive selling strategy during the virus disruption.



When asked if I was pleased with the outcome of the program, my answer was a “Big Fat YES.” I highly recommend Virtual Selling to any sales team adjusting to this new environment."

Shaw Contract Jason Dowling, Regional Vice President of Sales

"We recently partnered with Methods in Motion to help us enhance our capability in virtual selling in light of the current sales climate.  A series of webinars were led in my regions across South East Asia, Korea, India, Australia and NZ. The sessions were co-facilitated by Marisa Pensa and Stacia Skinner and delivered in a compelling and interactive way across a mix of cultures. Marisa & Stacia’s passion for sales, enthusiasm and in depth knowledge of the subject matter helped them to quickly build creditability & engagement with the APAC team. Their positive energy was both infectious and uplifting and the team loved it and learned a lot along the way. From start to finish Marisa and Stacia were an absolute pleasure to work with and focused on delivering with excellence. It was a stellar effort overall and has helped position us for success in the new normal. Awesome stuff Marisa and Stacia, thank you."

Kimberly-Clark Professional

Kevin McHugh, Sales Capability Manager - ANZ

"Marisa recently ran a series of 3 virtual selling webinars for our entire EMEA sales and marketing teams (200+ attendees.) Marisa and her colleague Stacia Skinner not only adapted the content for EMEA audience in super quick turnaround time, but then delivered a highly engaging and motivating program. The response from attendees was incredibly positive; they felt it was professionally delivered and wholly relevant to the role of sales and in particular the current situation of virtual selling driven by Covid 19 pandemic. We will definitely be working again with Marisa and Methods in Motion in the future Thank you for a wonderful program!"

Kimberly-Clark Professional Helen Davison, Sales Capability Leader EMEA

"I highly recommend connecting with Marisa and Methods in Motion to help lead a sales training for your sales team. Her trainings are interesting, engaging, and can be perfectly customized to a wide host of sales roles. Marisa and I connected at a training session she ran at a customer trade show I attended, and we quickly discovered we “roll in the same circles” as my team and I encountered her at nearly half a dozen shows over the next year. When my colleague and I decided there was an opportunity to bring in an outside trainer to lead our teams through some foundational selling and prospecting behaviors, Marisa’s name immediately came to mind.

One of the key reasons Marisa stood out from other vendors we spoke with was that she so quickly came to understand what our teams do, and how the presentation content would need to be adjusted to fit our own company and needs. Some vendors were insistent on a standard boilerplate format, while others wanted to invest months of our time into outlining every tiny thing we did. Marisa was the happy medium, digging in to understand what would be relevant in her messaging, but keeping our training plan moving along at a great pace. We recently had our all-day training with our teams and Marisa, and boy did we choose wisely! Our teams were engaged and interested the whole time, and she knew exactly how to tailor the activities and questioning to meet the time of day and readings of the audience’s energy levels. It was no small feat that she could balance a room of 15 attendees in 5 different roles, calling on two entirely different groups of customers, and still made every slide and activity feel relevant and useful. We’re now in the early stages of the 8-week follow-up program that Marisa helped construct for us with our teams, and I’m excited for (and confident in) the results!"

Brother Casey Goldstein, Hiring Manager, Sales Trainer, Technology Solutions Consultant

"Methods in Motion is a true partner for Airgas and my call center. As a result of working with Methods in Motion, we see faster results from our new hires and overall sales growth for our call center. Their telesales call process is well engrained in our culture and gives my managers a roadmap for evaluating calls. One of the best features of the Methods in Motion training is it is tailored to our specific sales environment with scenarios our sales team experiences daily. We have used Methods in Motion training for several years and plan to continue to utilize them to help us to continue to grow in the future."

Airgas, an Air Liquide company Amy Lowrey, Director of Sales - Total Access

"Our Mid South Region recently attended the Phone & Virtual Selling Series by Methods in Motion. As we follow up and continue to reinforce the program, the consensus feedback from Account Managers is that the entire series has been some of the best practical sales training they have received. As a follow up exercise and in conjunction with the Methods in Motion videos, we have begun the 6 week digital training sessions every Monday afternoon. When we meet, the AM’s demonstrate their new skills in front of their peers. I am observing great progress in our adoption of these new tools and skills and believe they will be of real benefit to our outside sales team."

Airgas, an Air Liquide CompanyScot Addis, Area Vice President - Mid South Region

"When I first started working with Methods in Motion, we were implementing a new CRM. The Methods in Motion Opportunity Management System fit in perfectly and helped us not only use our new CRM as a reporting tool but also as a strategy tool for gaining new business. We established a common language and began to better strategize driving up new accounts and category growth, while also reinforcing a more consistent prospecting routine.



What made the biggest impact on a program that was well received by our seasoned sales team was the time invested in 1 on 1 interviews in advance. Those conversations really helped zero in on the sales challenges our team members were facing and ensured the program was tailored specifically to us. I confidently endorse Methods in Motion for any company looking to improve their sales process and results of their sales team."

COS Business Products & Interiors Hal Warren, Sales Manager

Independent Dealer Magazine recent issue on “Getting Your Sales Team in Shape”

“The entire training process for inside sales was standardized almost two years ago with assistance from Independent Dealer contributors from Methods in Motion sales training company.”


Read full article here.

“Methods in Motion has been a vital, valued partner in the initial launch of our inside sales team and continues as that trusted partner in the ongoing development of this very important resource. Their guidance and recipe for inside sales success has positioned us to grow our sales in targeted customer segments, as well as prove out the concept for this newly formed department. This will allow us to quickly build on what we’ve started. We could not have accomplished what we have accomplished, in a short amount of time, without Marisa’s expertise and Methods in Motion’s commitment to our success. I confidently endorse Methods in Motion’s customized training program for any company looking to start or grow a solid inside sales team.”

S.P. Richards Company Stacy A Bell Director, Sales Operations

"Wow! Our benefits consulting firm was looking for a sales and marketing company to help us better connect with our clients and prospects. After interviewing multiple firms, we selected Methods in Motion. I can’t say enough about the Methods in Motion team. They exceeded our expectations and the content was great. They connected with everyone on a personal level and we all walked away with valuable tools that will not only help with our business but in life as well. I highly recommend Methods in Motion."

Synergy Benefits Ed Hodgson, Senior Managing Partner

“Prior to working with Methods in Motion, we were struggling to implement an efficient, yet valuable business development management system. The Methods in Motion Opportunity Management System has helped our sales organization focus on the most important aspects of sales. As the leader, I now have much better insight into the planning and effort needed for my team to gain new business. As a result of using a common language, the ambiguity has been removed when talking about our opportunities. My team has appreciated the simplicity yet effective organization and structure that the Methods in Motion system has provided.”

Best Press Mike Heischman, COO

"In October of 2013, our CEO told me we were going to start an inside sales department and asked me to start to build that department. I was charged with going out and learning how to do and that’s what I did. I spent about 6 months figuring out how to do it and got about 45-50% of the way and then we found Methods in Motion. They showed me everything else I needed and did it exactly how I would have done it and it’s been one of the best experiences I’ve ever had. I’m so thankful we found Methods in Motion and our department would not be what it is today without their guidance and help!"

Warehouse Direct Mike Ross, Business Development Manager

"Professional, effective, experienced - three words that quickly come to mind when I think about Methods in Motion. Our "sales engine" is significantly better because of them and I continue to seek their input and expertise to enhance our efforts. If you are looking to jump start your sales engines you would do well to use Methods in Motion."

Corporate Business Solutions Jim Karle, CEO

"With the help of INDEPENDENT DEALER columnist Marisa Pensa of sales training company Methods in Motion, Chip took retail store manager Rhonda Pruett and re-directed some of her time towards an inside sales effort. Rhonda spent about a month working with Methods in Motion trainers on her prospecting calls and even though she had no previous sales experience, she secured 12 new accounts for the dealershipin just the first 45 days."

Keller Office Supply Chip Keller, President

"I am happy to recommend Marisa and her team at Methods in Motion. We have been working together for a year now, and our processes together continue to trend up from Day1. We started our inside sales from the ground up with her team, if we had not had their support and expertise, this program would not gotten off the ground. With this partnership, our inside sales is well oiled for continuous growth in our market and expanding into others."

Mister Paper Business Products Shane Roach, Owner

“Glory USA, Inc. has used Methods in Motion for the last couple of years to help us improve how we manage the pipeline and help our salespeople set more appointments at the Executive level. Late last year, Marisa brought to our Management Team's attention a reinforcement program called M.O.S.T. …The content is definitely in sync with what we need to hear and the monthly quizzes allow me to hold my team accountable. Personally, I like that the program is ongoing--a constant reinforcement. …I have little doubt that this program has helped the majority of our salespeople secure a few extra appointments each month, which makes M.O.S.T. easily cost justifiable for us.”

Glory (USA), Inc. Larry T. Sellers, Eastern Region Sales Manager Banking Group

“I attribute much of the success my past Inside Sales teams experienced to Methods in Motion. They trained our fast-growing team of 60+ Inside Sales reps when I was District Sales Manager at Lonesource (later acquired by Staples). As Director of Sales at Campus Special (later acquired by Chegg), I brought them on to build our team of around 20 National Inside Sales Reps. We grew 120% our first year with them on board and found it to be extremely beneficial.”

Lonesource & Director of Sales at Campus Special Kevin Ford, Former District Sales Manager

“Hiring Methods in Motion to work with your Sales Organization could be all that stands between your business reaching the next level of success. That was certainly the case with my experience in working with them. Methods in Motion is an absolute professional organization who flat out knows how to coach Sales Professionals to increase their effectiveness. Over the 8 year span that Methods in Motion worked for our organization, they truly integrated themself into our corporate culture and became an invaluable member of our leadership team...They were also integral in helping us recruit good talent, train those new hires, and maintain ongoing skill development for our veteran sales professionals. I highly and confidently endorse Methods in Motion.”

Lonesource Brian Rossi, Senior Vice President & General Manager

"…From day one, Marisa and the Methods in Motion team took charge, trained with confidence, and provided excellent support throughout out the entire campaign. We went from selling $0 to $400,000 in a matter of weeks. …I highly recommend Methods in Motion to anyone who is looking to start an inside sales team or retrain an existing one. …I can say with confidence that we will be using their services for years to come."

Campus Special Chau Nguyen, Chief Executive Officer

“Methods in Motion successfully facilitated the implementation of the "Prospect Management System" with our Sales Management team and Account Managers. This system has created an excellent opportunity for quality reviews and helped create a more focused Sales Team. Our team found out quickly, the system works. It is easy to manage and sales do increase which equates to increased income."

Schilling Supply Company Roland Dyck, VP and General Manager

“I have been a long term advocate of the strategies Methods in Motion is dedicated to helping companies learn in order to improve sales results. They have the advantage of having chosen sound strategies and processes that work for all types of organizations, plus having the ability to assess, teach, lead, and motivate those exposed to their training. In short, it works, they work, and I'd not hesitate to bring them into another setting were I to be in one where I see needs in their area of expertise.”

McPherson Oil Rodney Holland, Vice President of Sales

"Marisa, and her Methods in Motion team, provide excellent training comprised of real scenarios from our workplace to create training that is relatable and sticky with our associates. Our recent Etiquette course intentionally paired associates from different departments together in breakout rooms to increase their connection with each other. Our associates gained greater awareness of their personal brands, while increasing exposure and developing empathy through recognition of their colleague's unique challenges. The design, delivery, and effectiveness of this program began paying dividends immediately and is resulting in better all-around collaboration and an improved customer experience for all our stakeholders. Marisa genuinely cares about her customers needs, and is intentional with communication to assure that everyone involved is up to speed and ready to support-reinforce the message after completing the training cycle. These are just some of the many reasons why we call in Marisa to partner with us when we need to design and deliver complex training with our unique culture and strategies in mind. Kudos Marisa!"

Red-D-Arc Welderentals Chris Lowrie, President

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